Privacy policy
Privacy Policy
Auravanta operates this website and provides all related content, features, tools, products, and services (the “Services”) to deliver a seamless and curated shopping experience. Our store is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our store or otherwise interact with us.
By using our Services, you agree to the collection and use of your information as described in this policy.
Personal Information We Collect
“Personal information” refers to any data that identifies you or can reasonably be linked to you.
We may collect the following:
- Contact Information: Name, billing and shipping address, phone number, email
- Payment Information: Credit/debit card details, billing information, transaction confirmations
- Account Information: Username, password, preferences
- Order Information: Purchases, returns, exchanges, wishlist items
- Communications: Messages or inquiries you send to us
- Device Information: IP address, browser type, device data
- Usage Data: How you interact with our website
How We Collect Your Information
We collect your information:
- Directly from you (when placing orders, creating accounts, or contacting us)
- Automatically (through cookies and similar tracking technologies)
- From service providers (such as payment processors and Shopify)
- From partners or third parties
How We Use Your Information
We use your information for the following purposes:
Provide & Improve Our Services
- Process orders and payments
- Deliver products
- Manage your account
- Personalize your shopping experience
Marketing & Advertising
- Send promotional emails or offers
- Display personalized advertisements based on your activity
Security & Fraud Prevention
- Protect against fraud or unauthorized activity
- Maintain secure transactions
Customer Support
- Respond to inquiries
- Provide assistance
Legal Compliance
- Comply with applicable laws
- Enforce our policies
Sharing Your Information
We may share your information with:
- Shopify and service providers (payments, shipping, analytics, customer support)
- Marketing partners (for advertising and promotional purposes)
- Affiliates or business partners
- Legal authorities, when required by law
Shopify & Third-Party Services
Our store is hosted on Shopify, which may process your data to operate and improve the platform.
To learn more, please review Shopify’s Privacy Policy.
Our Services may include links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us so we can remove it.
Data Security & Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain your data only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request deletion of your data
- Correct inaccurate information
- Request data transfer
- Opt out of marketing communications
To exercise any of these rights, please contact us at sales@auravanta.ca
Complaints
If you have concerns about how your personal information is handled, please contact us at sales@auravanta.ca
You may also have the right to file a complaint with your local data protection authority.
International Data Transfers
Your personal information may be stored or processed outside of your country. Where required, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
